Service Training at the Kyiv office of the Group of companies BTL
11.10.2016

On Saturday, October 8, 2016 the heads of departments and managers of the BTL company participated in training on service maintenance: SECRETS OF SUCCESSFUL SERVICE or what does customer would like to get.

The training was conducted in Kiev office of the BTL company under the leadership of coach Irina Stegostenko. Participants learned in practice such topics as: the company’s values, priorities in the work of various departments, the rules of communication with the client and team work of managers, the setting goals and monitoring their implementation.

The training gave clues and suggested the ways of effective time management and quality fulfilment of duties, how to use opportunities and efforts, how to formulate and carry out tasks, how to think more creative and effective.

All the staff have highly appreciated the work of the coach, interesting presentation, usefulness and value of the information.

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Contact information

Kyiv:
86-I, K. Malevycha Str. (Bozhenko), office 2,
03150, Ukraine
tel./fax: +38 (044) 503 08 24, +38 (044) 200 38 89,
+38 (044) 507 25 84

Dnepr:
12, Voskresenskaya str. (Lenina str.),
office 3, 49044, Ukraine
tel./fax: +38 (056) 766 08 09

E-mail:
For corporate clients:
reservation@btl-company.com

For MICE agencies:
direct@btl-company.com

SOS-line: +38 067 236 02 16

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